Shipment types
Shipments are categorized into multiple types.
Each shipment type has its own set of properties and rules.
Different shipment types might have drastically different billing properties.
Contact DPD customer support for more info about shipment type billings.
Standard
This is the most common type of shipments.
It is a shipment that is picked up at a registered customer address by a courier and is delivered to an arbitrary receiving address.
The courier will first bring the shipment to a DPD depot.
The shipment is then routed from the DPD depot to its destination.
The main differentiating property of this shipment is that it is picked up at a registered customer address.
These addresses are the depots/warehouses/... of the DPD customers.
Subject relations
- Sender
- Has to be a registered customer address (CZ)
- Receiver
- Can be an arbitrary address
- Payer
- Has to be a customer address
- Has to be the same as the sender customer address
- Can be inferred (optional input)
Parcel labels
You will have to print the parcel labels yourself.
Some parcels might have multiple labels.
This depends on the shipping service that is used.
You can retrieve the parcel labels in your preferred format using the appropriate API endpoint.
Pickup orders
You are required to create a pickup order for your customer address.
The courier will pickup all parcels that have been given to him at the customer address specified in the order.
Specific parcel pickup orders can't be created for this type of shipment.
You can order the pickups via the appropriate API endpoint.
You can also setup recurring pickups by contacting the DPD support. (not supported by the API)
Cross country
| Supported origin | Czech Republic |
| Supported destination | Any DPD supported country |
Collection
A shipment that is picked up by a courier at an arbitrary address and is delivered to a registered customer address.
This type of shipment can, for example, be used for collecting complaint parcels from the "end customer" of a DPD customer.
The main differentiating property of this shipment is that it is delivered to a registered customer address.
These addresses are the depots/warehouses/... of the DPD customers.
Subject relations
- Sender
- Can be an arbitrary address (CZ)
- Receiver
- Has to be a registered customer address (CZ)
- Payer
- Has to be a customer
- Has to be the same as the customer that owns/created the shipment
- Can be inferred (optional input)
Parcel labels
The labels are printed by DPD.
You will be unable to print the labels for this kind of shipment (via the API).
Pickup orders
You are required to create a pickup order for this kind of shipment.
The courier will only pickup shipments that match the pickup order.
You can order the pickups via the appropriate API endpoint.
The shipment pickups are created based on parcel numbers.
Cross country
| Supported origin | Czech Republic |
| Supported destination | Czech Republic |
Third party collection
A shipment that is picked up by a courier at an arbitrary address and is delivered to an arbitrary address.
These shipments can be used, for example, when a DPD customer is cross-buying a product.
Meaning that he buys a product from a third party and has it delivered to his "customer"/destination but the DPD customer still pays for the shipping.
The main differentiating property of this shipment is that it is delivered from and to an arbitrary address.
But both of these address have to be in the Czech Republic.
Subject relations
- Sender
- Can be an arbitrary address (CZ)
- Receiver
- Can be an arbitrary address (CZ)
- Payer
- Has to be a customer
- Has to be the same as the customer that owns/created the shipment
- Can be inferred (optional input)
Parcel labels
The labels are printed by DPD.
You will be unable to print the labels for this kind of shipment (via the API).
Pickup orders
You are required to create a pickup order for this kind of shipment.
The courier will only pickup shipments that match the pickup order.
You can order the pickups via the appropriate API endpoint.
The shipment pickups are created based on parcel numbers.
Cross country
| Supported origin | Czech Republic |
| Supported destination | Czech Republic |
Return
A shipment that is sent from a pickup point to an arbitrary address.
The arbitrary address is a registered customer address most of the times
as these types of shipments are usually used for returning "flawed" shipments to the DPD customer.
In this shipment the sender has to bring the shipment to a pickup point.
Then the shipment is sent to the receiving address.
The main differentiating property of this shipment is that it is sent from a pickup point.
Also one of the differences is the distribution of the parcel labels (see below).
Subject relations
- Sender
- Can be an arbitrary address (CZ)
- Is actually sent from a CZ pickup point
- Receiver
- Can be an arbitrary address (CZ)
- Payer
- Has to be a customer address
- Can be different from the receiving address
- Can be inferred in the case where the receiver is specified as a customer address
Parcel labels
The labels are physically printed by the actual sender.
You will be able to receive the label template in the PDF format via the API.
You are obliged to send the PDF label to the shipment sender via electronic means (email, ...)
Pickup orders
No pickup orders can be created for this type of shipment.
The shipment will enter delivery via the pickup point.
Cross country
| Supported origin | Czech Republic |
| Supported destination | Any DPD supported country |
Import
Same as third party collection shipment but the shipment origin has to be in a country other than the Czech Republic.
Subject relations
- Sender
- Can be an arbitrary address (non CZ)
- Receiver
- Can be an arbitrary address
- Payer
- Has to be a customer
- Has to be the same as the customer that owns/created the shipment
- Can be inferred (optional input)
Parcel labels
The labels are printed by DPD.
You will be unable to print the labels for this kind of shipment (via the API).
Pickup orders
You are required to create a pickup order for this kind of shipment.
The courier will only pickup shipments that match the pickup order.
You can order the pickups via the appropriate API endpoint.
The shipment pickups are created based on GeoAPI parcel IDs.
Cross country
| Supported origin | Any DPD supported country except Czech Republic |
| Supported destination | Czech Republic |